What is MIXM™?

   How do I launch MIXM™?

   Which operating system and browser do I need for MIXM™?

   How do I use MIXM™ with the AOL browser?

   What is a Workspace?

   Where are the Workspaces stored?

   Is there a limit to the size of snippets in each Workspace?

   What should I do when a Java Script warning message appears?

   What do I do when MIXM™ fails to download?

   How do I remove the MIXM™ program?



 What is MIXM™?
MIXM™ is a free browser companion that enables the user to drag and drop any material found on the web--visual or textual--into a personalized, customizable workspace that lies alongside the browser. In your Workspace, you can mark up material, comment on it, collaborate with friends and colleagues, and jump back to the original source of the information. MIXM™ also brings you other material and on-line services that are related to the information you have selected.

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 How do I launch MIXM™?
a. First you have to install MIXM™. Go to www.ankura.com.

b. Open the View menu, choose Explorer Bar, and select MIXM™.

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 Which operating system and browser do I need for MIXM™?
MIXM™ is a browser companion for Microsoft® Internet Explorer 4.01 and later versions, operating in the Windows 95, 98, 2000, and NT 4.0 environments. You can copy information from a Netscape browser window and paste it into MIXM™ windows to work on it. The MIXM™ team is currently exploring development possibilities for additional operating systems, such as Macintosh, UNIX, and Linux.

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 How do I use MIXM™ with the AOL browser?
AOL users can use MIXM™ by launching Microsoft® Internet Explorer.

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 What is a Workspace?
A Workspace is your personal page where all the snippets that you collect are stored. The Workspace is in a standard Internet format--HTML--which you can view through any browser and send via e-mail.

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 Where are the Workspaces stored?
The Workspaces are stored in a secure, personalized directory on MIXM™ servers.

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 Is there a limit to the size of snippets in each Workspace?
There is no limit to the size of the snippets. However, we do recommend limiting the number of snippets per Workspace to minimize the amount of time the Workspace takes to load. Each user is assigned a personal directory with a storage space of 20 MB.

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 What should I do when a Java Script warning message appears?
Close the Internet Explorer window and MIXM™ and then open them again. You may lose information that you did not save.

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 What do I do when MIXM™ fails to download?
If the downloading is not successful, please remove MIXM™ and try to download again. If you still have a problem contact us for help.

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 How do I remove the MIXM™ program?
  • Go to the Support page, and click the Uninstall button.

  • OR
  • Follow these steps:
    a. Go to Start >Settings>Control Panel>Add/Remove Programs.
    b. Select MIXM™, and click the Add/Remove button. This will take you directly to the Uninstall area on the MIXM™ Web site.
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