Performance Improvement

Our Ankura “3D” assessment focuses on diagnosing challenges, defining quick wins, and delivering results to drive top-line performance while reducing costs to serve a competitive advantage, in as little as four to six weeks.

In today’s highly competitive digital environment, marketing can be one of the most complex and costly components of Profit and Loss (P&L). We help our clients recognize the effectiveness of their digital strategies to understand working and non-working advertising spending, profitability by channel, customer segments, and product category. The Ankura approach links digital performance with marketing and drives alignment of content strategy with omnichannel Key Performance Indices (KPIs) to improve effectiveness and grow customer acquisition and lifetime value.

We help companies identify margin leakage and assess the revenue impact of pricing, promotions, and markdowns. Our analytical approach identifies and quantifies promotion overlaps and other conflicts often outside of the merchants’ view across product categories and sales channels, driving profit directly to the bottom line.

Utilizing our proprietary suite of analytical tools combined with industry and subject matter expertise, we quickly uncover working capital and profit optimization opportunities in areas such as SKU rationalization, choice counts, size curves order frequency, and product allocation focusing on more profitable markdown management. Our proprietary tools also include SKU-level demand planning, supply planning, and ordering and allocations with a full 18-month forecast view.

We help companies define a clear long-term strategy and vision for their multi-site locations, supported by a defined set of key performance metrics linked to the strategic plan. Many attributes exist and are modeled, such as new customer acquisition, customer retention loyalty penetration, email capture, number of BOPIS (buy online pickup in store) orders, and e-commerce shipment volume at market level. Our approach drives critical analysis of key operational and financial levers, helping companies drive a coordinated effort to address shortfalls and improve 4-wall profitability, identify white space for additional locations, and identify locations to close.

Ankura experts bring a fresh, “square one” approach to analyze workforce optimization to drive maximum value and organizational efficiency for our clients. We identify labor optimization opportunities and expedite implementation across all facets of site operations and field management, delivering solutions to improve efficiencies and increase customer conversion. Our proprietary tools also include labor forecasting, labor planning, and scheduling models which can be deployed by our clients.

Assessment of overall manufacturing cost and production network leads to optimization of plant utilization, staffing, and scheduling to reduce waste and streamline operations. In-depth analysis of inbound and outbound logistics uncovers opportunities to improve the efficiency of modes, reduce rates, achieve service level requirements, and align speed of delivery at the lowest costs.